British Gas sends £22k electricity bill to pensioner by mistake
British Gas has apologised to a 79-year-old customer after it sent him a £22,000 electricity bill by mistake.
The company said the error occurred because the customer, Mr Fogarty, had moved to British Gas when supplier Enron collapsed in June 2000.
The situation worsened when British Gas tried to take the money from Fogarty’s bank account. The bank manager rang Fogarty, informed him he was overdrawn by £18,000 and subsequently cancelled the direct debit when informed of the error.
Despite Fogarty admitting that he was “sick” with worry, British Gas claims the dispute has been settled and Fogarty is happy to remain a customer.
Recommended Reading
EZO secures €150m debt facility for 3,000+ EV charge points
The financing will support more than 100MW of charging capacity across the UK and Ireland over the next three years.
ABB could have a big role to play in Rolls-Royce's SMR deployment
The exploratory MoU comes as site-specific design advances for the first three planned UK units at Wylfa.
National Grid to use flexible demand to manage voltage in 100 LV zones
National Grid DSO is preparing to use flexible electrical demand to help manage voltage constraints on the low-voltage network.